Technical Support
Expert assistance for all your devices and software issues.
Quick Response
Typically respond within 30 minutes during business hours
Certified Experts
Microsoft, CompTIA, and manufacturer certified technicians
Remote Support
Secure remote assistance for quick problem resolution
Multi-lingual Support
Support available in English and Swahili
Contact Technical Support
Before Contacting Support:
- • Have your product model and serial number ready
- • Note any error messages you're seeing
- • Describe what you were doing when the issue occurred
- • List any troubleshooting steps you've already tried
Service Hours
Mon-Fri
8:00 AM - 7:00 PM
Saturday
10:00 AM - 4:00 PM
Sunday
Closed
Onsite Support
We offer onsite technical support and repairs within Nairobi and surrounding areas. Contact us to schedule a visit from our certified technicians.
Frequently Asked Questions
Quick answers to common technical support questions