Returns & Refunds
7-day return policy with easy refund process for eligible items.
support[at]siliconsavannahtechnologies.com7-Day Return Window
Request returns within 7 days of delivery
Full Refund Guarantee
Get your money back for eligible items
Easy Process
Simple return steps with support
Quick Refunds
Refunds processed within 7 business days
How to Return an Item
1
Contact Support
Reach out within 7 days of delivery
Email or call us with your order details
2
Get Approval
Wait for return authorization
We'll review your request within 24 hours
3
Package & Ship
Send item in original condition
Include all accessories and packaging
4
Receive Refund
Get your refund processed
Refund issued within 7 business days
Eligible for Return
- Unused products in original condition
- Items with original packaging and tags
- Products with manufacturing defects
- Wrong items received
Not Eligible for Return
- Software, digital products, and licenses
- Products without original packaging and all accessories
- Used ink cartridges, toners, or printing supplies
- Items damaged by customer misuse
- Products without proof of purchase
Frequently Asked Questions
Quick answers to common questions about returns and refunds
Need to start a return?
Contact us at +254 768 468747 with your order number