Question 1

Where is Silicon Savannah Technologies located?

Accepted Answer

We are located at Consolidated Bank House, 3rd Floor, Room 317, Koinange Street, Nairobi CBD, Kenya.

Question 2

What are your opening hours?

Accepted Answer

We are open Monday to Friday from 8:00 AM to 7:00 PM, and Saturday from 10:00 AM to 4:00 PM. Closed on Sundays.

Question 3

Do you offer laptop repair services?

Accepted Answer

Yes, we offer professional laptop repair services for all brands including screen replacement, keyboard repair, software issues, and hardware upgrades.

Question 4

Do you offer delivery services?

Accepted Answer

Yes, we offer delivery within Nairobi and shipping across Kenya. Delivery fees vary based on location.

Question 5

What payment methods do you accept?

Accepted Answer

We accept M-Pesa, bank transfer, credit/debit cards, and cash payments.

Question 6

What brands do you sell?

Accepted Answer

We specialize in HP, Dell, Lenovo, Asus, Apple, Acer, and MSI laptops and computers. We also stock iPhones, Samsung phones, CCTV cameras, printers, gaming consoles including PS4 and PS5, monitors, tablets, and accessories.

Question 7

Do you offer warranty on products?

Accepted Answer

Yes, all our products come with manufacturer warranty and we offer additional extended warranty options.

Question 8

Can I trade in my old laptop?

Accepted Answer

Yes, we offer laptop trade-in services. Bring your old laptop for valuation and get a discount on your new purchase.

Question 9

Do you sell ex-UK and ex-US laptops?

Accepted Answer

Yes, we stock ex-UK and ex-US refurbished laptops that are fully tested, cleaned, and graded. These offer excellent value at affordable prices in Nairobi.

Question 10

Do you sell CCTV cameras in Nairobi?

Accepted Answer

Yes, we sell and install CCTV security camera systems for homes and offices in Nairobi and across Kenya.

Question 11

Do you sell PS4 and PS5 in Kenya?

Accepted Answer

Yes, we stock PlayStation 4 (PS4) and PlayStation 5 (PS5) consoles, controllers, and gaming accessories at our Nairobi CBD shop.

Question 12

Do you sell iPhones and Samsung phones?

Accepted Answer

Yes, we stock iPhones and Samsung Galaxy smartphones — both new and refurbished — at competitive prices in Nairobi, Kenya.